Keep Records of Customer Interaction
CataloguedRecording details of inquiries, comments and complaints received from customers, as well as actions to be taken.
Keep Records of Customer Interaction sits under Data Entry and Records Management in the Administration domain of the Luminid skills catalogue.
Also known as
- client interaction tracking
- customer communication log
- customer complaint documentation
- customer contact log
- customer contact record
- customer feedback log
- customer inquiry tracking
- customer interaction log
- customer service record
- hold records of customer interaction
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